A major cable company is opening up another call center here in Central PA. Comcast plans to add hundreds of jobs to a new facility. The company says it plans to hire 425 people this summer, once the call center in Susquehanna Township opens. Representatives say they're looking for staff who have good experience in customer service.
Right now, the call room at 2801 Valley Road, is a big, empty room. Jim Samaha, with Comcast's Keystone Region says the company is excited to bring new jobs here. "We're really anxious to get out here and have folks apply for positions here." But he says before those jobs can happen, the building needs completed. "Well, there's a lot of work left to do. We have to build out the site and that it's ready to house a call operation center."
One of the Nations largest cable providers plans to use this space to open a customer care call center. In the new building, calls from fourteen states across the Northeast will come in.
"We have a large customer base here, so it's always nice to launch operations in areas where you serve customers too. I think it's a great market." Samaha said.
Governor Corbett released a statement saying, "by choosing to expand in Dauphin County, Comcast is enhancing what is already a significant contribution to Pennsylvania's economy. Comcast is committed to Pennsylvania."
"Pennsylvania is the home for Comcast, we have significant operations in the state. We like the workforce were able to recruit and we think we're gonna have a lot of success here." Samaha said.
Comcast already has 5 centers in Pennsylvania including in Lebanon and York, the others are near Philadelphia and Pittsburgh.
If you're interested in applying for those jobs, click on Find It.
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Comcast Cable today announced plans to open a new state-of-the-art customer support center this summer in Susquehanna Township, Dauphin County. The company will immediately begin recruiting from across Central Pennsylvania for 425 new positions for the facility. With the new positions, Comcast will have more than 12,000 employees across the state.
Employees at the new center will provide support for all Comcast residential products and services, handling calls from across the Northeast Division, which serves almost eight million customers in 14 northeastern states from Maine through Virginia and the District of Columbia. Comcast will continue to operate five existing call centers in Pennsylvania.
Comcast will begin advertising and posting new positions next week. Those interested in new employment opportunities with Comcast can learn more at upcoming area career fairs and are encouraged to review job profiles and opportunities at
www.comcast-jobs.com, where they can also apply for positions. Comcast is an equal opportunity employer and offers extensive career-path options along with competitive pay, medical, dental and prescription benefits, retirement investment options, and free and discounted Comcast services.
The new 110,000 square-foot, 500-seat facility is located at 2801 Valley Road.
